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Export all knowledge-base articles and discussions

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Chris Houghton

Jun 21, 2013 @ 09:53 AM

Hi there,

I'm one of the administrators from Opentag (http://opentagsupport.qubitproducts.com/) and we'd like to export all the data on our knowledge-base articles, including discussions, both private and public.

Could you help with this please?

Thanks

Chris

1. Support Staff 1 Posted by brandi on Jun 21, 2013 @ 04:05 PM

   

   Hi Chris,

   I've added the account owner, [email blocked], to this discussion. If we can get their approval for the export, we'll order it for delivery after 5pm today.

   Thanks,
   Brandi

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2. 2 Posted by emre on Jun 21, 2013 @ 04:45 PM

   

   Appoved.

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3. 3 Posted by emre on Jun 21, 2013 @ 04:46 PM

   

   Do you need anything else?

   On Fri, Jun 21, 2013 at 5:45 PM, Emre Baran <[email blocked]> wrote:

   > Appoved.
   >
   >
   > On Fri, Jun 21, 2013 at 5:05 PM, Brandi <
   > [email blocked]> wrote:
   >
   >> **
   >>

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4. Support Staff 4 Posted by brandi on Jun 21, 2013 @ 04:49 PM

   

   No, thanks! To which email address would you like it sent to?

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5. 5 Posted by emre on Jun 21, 2013 @ 05:00 PM

   

   Please send it to Chris and me

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6. Support Staff 6 Posted by brandi on Jun 21, 2013 @ 05:08 PM

   

   Hi,

   It can only go to one address.

   Thanks,
   Brandi

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7. Support Staff 7 Posted by brandi on Jun 22, 2013 @ 12:10 AM

   

   Hi Emre,

   I've just ordered the export to be sent to [email blocked]. You can always forward the link to Chris once it arrives. Let us know if you do not get it within the hour.

   Best,
   Brand

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8. brandi closed this discussion on Jun 22, 2013 @ 12:10 AM.

9. emre re-opened this discussion on Jun 24, 2013 @ 07:22 AM

10. 8 Posted by emre on Jun 24, 2013 @ 07:22 AM

    

    It looks like the link has expired. Can you please resend?

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11. Nicole closed this discussion on Jun 24, 2013 @ 03:51 PM.