Home → Questions →

Export all knowledge-base articles and discussions

• Edit

Chris Houghton

21 Jun, 2013 09:53 AM

Hi there,

I'm one of the administrators from Opentag (http://opentagsupport.qubitproducts.com/) and we'd like to export all the data on our knowledge-base articles, including discussions, both private and public.

Could you help with this please?

Thanks

Chris

1. Support Staff 1 Posted by brandi on 21 Jun, 2013 04:05 PM

   

   Hi Chris,

   I've added the account owner, [email blocked], to this discussion. If we can get their approval for the export, we'll order it for delivery after 5pm today.

   Thanks,
   Brandi

   • Edit

2. 2 Posted by emre on 21 Jun, 2013 04:45 PM

   

   Appoved.

   • Edit

3. 3 Posted by emre on 21 Jun, 2013 04:46 PM

   

   Do you need anything else?

   On Fri, Jun 21, 2013 at 5:45 PM, Emre Baran <[email blocked]> wrote:

   > Appoved.
   >
   >
   > On Fri, Jun 21, 2013 at 5:05 PM, Brandi <
   > [email blocked]> wrote:
   >
   >> **
   >>

   • Edit

4. Support Staff 4 Posted by brandi on 21 Jun, 2013 04:49 PM

   

   No, thanks! To which email address would you like it sent to?

   • Edit

5. 5 Posted by emre on 21 Jun, 2013 05:00 PM

   

   Please send it to Chris and me

   • Edit

6. Support Staff 6 Posted by brandi on 21 Jun, 2013 05:08 PM

   

   Hi,

   It can only go to one address.

   Thanks,
   Brandi

   • Edit

7. Support Staff 7 Posted by brandi on 22 Jun, 2013 12:10 AM

   

   Hi Emre,

   I've just ordered the export to be sent to [email blocked]. You can always forward the link to Chris once it arrives. Let us know if you do not get it within the hour.

   Best,
   Brand

   • Edit

8. brandi closed this discussion on 22 Jun, 2013 12:10 AM.

9. emre re-opened this discussion on 24 Jun, 2013 07:22 AM

10. 8 Posted by emre on 24 Jun, 2013 07:22 AM

    

    It looks like the link has expired. Can you please resend?

    • Edit

11. Nicole closed this discussion on 24 Jun, 2013 03:51 PM.