tag:help.tenderapp.com,2008-11-12:/discussions/questions/9933-temperio-integrationTender: Discussion 2018-10-18T06:27:34Ztag:help.tenderapp.com,2008-11-12:Comment/281921312013-08-09T18:11:41Z2013-08-09T18:11:41ZTemper.io Integration<div><p>Hey Ben,</p>
<p>The simplest way to achieve that would be to simply <a href=
"http://exceptional.tenderapp.com/dashboard/mail_templates">create
an email template</a> and add the script tag there. This way it
would go out in all comment notifications. We support HTML and when
you create the template, it starts from what we currently use, so
you wouldn't have to modify too much.</p>
<p>Email templates can be assigned to specific categories, so it
would also be easy to test and refine: just create a test category
and an attached email template, and play with it until it looks
right to you.</p></div>Julientag:help.tenderapp.com,2008-11-12:Comment/281921312013-08-09T18:15:13Z2013-08-09T18:15:13ZTemper.io Integration<div><p>Hey Julien, but ideally we want to send it when an issue is
marked as 'resolved'. would that be possible?</p></div>Ben Arenttag:help.tenderapp.com,2008-11-12:Comment/281921312013-08-09T18:51:17Z2013-08-09T18:51:17ZTemper.io Integration<div><p>Mmm. It's not possible at the moment, though it would be easy to
add. All you need is a check for the state. I'll work on that. You
can still try to make it work in the test category, then all you'll
have to do is add an if condition in the template.</p>
<p>I'll keep you posted.</p></div>Julientag:help.tenderapp.com,2008-11-12:Comment/281921312013-08-12T23:54:48Z2013-08-12T23:54:48ZTemper.io Integration<div><p>Hey Ben,</p>
<p>The <code>state</code> variable is now available in email
templates, so you should be able to do this:</p>
<pre>
<code>{% if state == "resolved" %}
…
{% endif %}</code>
</pre>
<p>Let me know how it goes.</p>
<p>Cheers!</p></div>Julientag:help.tenderapp.com,2008-11-12:Comment/281921312013-08-13T00:06:56Z2013-08-13T00:06:56ZTemper.io Integration<div><p>Sweet!</p></div>Ben Arenttag:help.tenderapp.com,2008-11-12:Comment/281921312013-08-13T01:35:20Z2013-08-13T01:35:20ZTemper.io Integration<div><p>Hi Julien,</p>
<p>It works a freaking treat!</p>
<p>Benjamin Arent</p>
<p>620 Folsom St #100, San Francisco, CA<br>
<a href="mailto:ben@exceptional.io">ben@exceptional.io</a><br>
(888) 317 4520</p>
<p><a href=
"http://www.exceptional.io">http://www.exceptional.io</a><br>
<a href="http://rackspace.com">http://rackspace.com</a><br>
Follow Exceptional.<br>
Like Exceptional.</p>
<hr>
<p>Privacy and Confidentiality Notice:<br>
The information contained in this electronic mail message is
intended for the named recipient(s) only. It may contain privileged
and confidential information. If you are not an intended recipient,
you must not copy, forward, distribute or take any action in
reliance on it. If you have received this electronic mail message
in error, please notify the sender immediately.</p></div>Ben Arenttag:help.tenderapp.com,2008-11-12:Comment/281921312013-08-13T15:13:33Z2013-08-13T15:13:33ZTemper.io Integration<div><p>Cool, glad to hear it :)</p></div>Julien