Working with Queues
The Queues feature is right on the mark. Nice work. I feel like I'm getting a better feel for how to use issues, discussions, queues and categories now. It's all coming together.
My biggest problem is moving all the issues out of categories back into the correct home for them.
One minor thing:
The tooltip for adding an issue to the queue says "Add this discussion from this queue" which is really very confusing. What I'm doing is adding the "issue" to the queue. "from this queue" doesn't make sense.
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You can use Command ⌘ instead of Control ^ on Mac
Support Staff 1 Posted by Courtenay on 20 Feb, 2009 11:29 PM
We're going to add some rules (real soon now) so it'll auto-categorize your queues -- much like the way GMail does it, where it applies the queue, but you can also manually drag into it.