Ability to "Lock" Threads

Chris's Avatar

Chris

29 Oct, 2012 11:01 PM

Hi,
I was wondering if you guys could add a setting that allows Tender Users to select a timeperiod. Lets say User A opens a thread. Then X time later User A reopens the discussion or User B comes along and revives it. This is something some of us, mostly useful for software tenderapp users, would love to see. I would love to see:
A. A setting that allows us to control a max amount of time from the time I close the discussion OR since the last reply, for which replies/reopening can be posted. After which, users should be forced to open a new thread.
B. A way for agents to "force-close" discussions. In the current system, a new reply by the user can reopen it. In some scenarios this is far from ideal.

  1. Support Staff 1 Posted by brandi on 30 Oct, 2012 12:36 AM

    brandi's Avatar

    Hi Chris,

    These sound like pretty good ideas to me. I will pass along to our dev team. If they like them, we'll make a ticket!

    Best,
    Brandi

  2. 2 Posted by Chris Christoff on 30 Oct, 2012 12:38 AM

    Chris Christoff's Avatar

    Thanks! :)

  3. Support Staff 3 Posted by brandi on 30 Oct, 2012 12:41 AM

    brandi's Avatar

    Also, I'm not sure if you've had a chance to use our Activity Filters yet? Maybe your suggestions could be added to the existing features.

  4. brandi closed this discussion on 30 Oct, 2012 12:41 AM.

  5. Chris Christoff re-opened this discussion on 30 Oct, 2012 12:47 AM

  6. 4 Posted by Chris Christoff on 30 Oct, 2012 12:47 AM

    Chris Christoff's Avatar

    I've never heard of it until now, but I can't figure out where it is.

    -Chris

    P.S. Also, I think at some point, you guys should review the limitation on
    discussion filters, given most of your competitors offer unlimited ones
    with every play.

  7. 5 Posted by Chris Christoff on 30 Oct, 2012 12:48 AM

    Chris Christoff's Avatar

    As per:
    https://help.tenderapp.com/discussions/questions/3850-close-after-x-amount-of-days
    I doubt I have access to this feature yet?

    -Chris

  8. Support Staff 6 Posted by brandi on 30 Oct, 2012 01:00 AM

    brandi's Avatar

    Sorry, Chris, I spoke too soon. Activity filters are not yet available on OSS plans :-/ We'll let you know if that changes.

    I'll pass along your suggestion on filters in our weekly meeting tomorrow.

    Thanks!
    Brandi

  9. brandi closed this discussion on 30 Oct, 2012 04:36 PM.

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