Add discussion category to issues list

PhallGuy's Avatar

PhallGuy

23 Jun, 2009 05:14 PM

We have two teams, sales and support, answering the same queue since the questions often overlap. However I'd like the sales guys to answer questions in the Sales Category first. Right now you have to open each question first to see what category it's in.

  1. 1 Posted by Will on 23 Jun, 2009 07:28 PM

    Will's Avatar

    Thanks for the feedback. I'll bring this up with the dev team. I definitely see a need for that in the admin though. Especially when you have different teams, such as billing and tech support, or sales and support.

  2. 2 Posted by System on 23 Jun, 2009 07:30 PM

    System's Avatar

    This discussion was assigned to ticket 418.

  3. Amanda closed this discussion on 11 Jun, 2012 07:26 PM.

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