Email actions for resolve/mark as spam?

jon

03 Jul, 2009 10:59 AM

A feature I'd love to see is being able to perform actions on a discussion just by replying to the emails tender sends out.

In particular, quite often people re-open a resolved thread by replying with 'Thanks!'. I receive that as an email, I have to re-visit tender, log in, and re-resolve the thread. It would be awesome if I could just reply to that email with a body of something like '!!resolve', and have Tender handle the rest for me.

Similarly, I quite often get tender emails that are obviously spam, and being able to mark them as such via email would save me a lot of time.

Any thoughts?

  1. #1 Posted by rick on 04 Jul, 2009 05:25 AM

    Yes, we want to add this pretty soon actually. We've talked with some other customers already about using hashtags. For instance, at the bottom of this message I could add:

    # open
# resolve (or resolved)
# spam
# public/private
# notify bob (add "bob" was a watcher of this issue)
# queue whatever (add to a queue)

    That's the thought, anyway. We have a couple big updates coming out, and then this will probably be in the push after that.

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