Change the sender of the email
Yet another feature request from me:
Sometimes our users tend to send to their contact person in our organisation. These usually gets forwarded to Tender, but this causes the contact person to end up as sender (this behaviour is intended of course). It would be great, if you were able to assign it to another user in the interface (without editing the user, as this could have side effects).
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1 Posted by rick on 06 Aug, 2009 06:46 AM
One thing we're thinking of doing is automatically adding users to the discussion's notification list if they're referenced in the CC header or a forward body. It's waiting on us switching to our new notification backend.
I feel like we shouldn't let you change the sender, it feels a bit like rewriting history. Also, even though the sender is just a 'contact person', they may want to stay in the loop on their team's issues. With the above changes, both the original sender and the contact person would receive email notifications, and could both opt-out of future emails if they wished.
Does that make sense?
2 Posted by Troels Thomsen on 06 Aug, 2009 07:51 AM
This would be a better solution, yes.
I don't see the point on rewriting history, as I am already allowed to edit the entire body of any message, which - by far - is worse than changing the sender. If you solve it otherwise, it doesn't matter though; the only important thing is that Tender will also notify the original poster (the one who wrote us).
3 Posted by System on 06 Aug, 2009 04:09 PM
This discussion was assigned to Rick, on ticket 186.
Nicole closed this discussion on 10 Dec, 2009 08:10 PM.