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Priorities or Ratings?

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george

09 Feb, 2010 09:26 AM

Any plans for some kind of assignment of priorities, and/or rating/voting on discussions?

1. 1 Posted by Will on 09 Feb, 2010 09:31 AM

   

   Hey George. There are no current plans for priorities or ratings. We have discussed a voting option in the past but demand was fairly minimal from our user base and our main focus has been concentrated on some core features of Tender. Tender has a watchers option, which for most users has filled the void where voting was a request. You can also sort discussions by the number of watchers it has.

   We do plan to include a reporting tool, which may possibly include some sort of "trending" topics to give you an idea of activity over a timeframe and narrow down highly active support issues, basic discussions or feature requests.

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2. 2 Posted by george on 09 Feb, 2010 10:28 AM

   

   Imagine the usefulness of allowing clients to vote on or rank future enhancements, or allowing staff to prioritize requests in a queue?
   

   We're now using a few extra queues ... kind of like A1 and A2 and A3 to rank stuff... which seems okay for now.
   

   Besides sorting a queue by date, there may be some sort of weight, value, {cost/benefit}, ranking or voting that could be useful, maybe?

   Thanks for the suggestion on sorting by watchers.... cool.

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3. 3 Posted by Frederik on 19 Feb, 2010 02:15 PM

   

   Yes, an ability for users to vote for feature requests would be great (e.g. exactly now). :)

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4. 4 Posted by rick on 19 Feb, 2010 04:37 PM

   

   I agree that it would be nice to have, we're just not 100% sure that it's worth the extra clutter in the UI. There's already a watcher count at the upper right. Things that are popular get requested over and over again, so I don't think we ever miss anything highly requested.

   At any rate, thanks for the feedback.

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5. Will closed this discussion on 18 Aug, 2010 10:10 PM.