website widget/two suggestions for the less technical among our users
One of our non technical users had the following two suggestions (which I whole heartedly agree with) when using the website widget:
1) The spambot detector question : --I didn't know what it was for. Perhaps a line like "prove you're a human" would make it clear why I need to answer the question. Otherwise it's a bit random.
2) After writing a suggestion, when I'm ready to send it, the button I'm supposed to click says "create." Once I've written my suggestion, I feel that I've already created something and am looking for a button that says something like "send" or "submit" Upon seeing the "create" button I didn't intuitively know that I was supposed to use that to send my suggestion. I thought maybe it was to create something else, which didn't make sense.
Ok that's it. I'm going to send this now, by hitting the "create" button. :)
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Support Staff 1 Posted by Courtenay on 26 Feb, 2010 06:12 AM
Oh, thanks so much for the input. We're definitely open to this sort
of feedback and in fact are currently working on this part of the
form.
Will closed this discussion on 18 Aug, 2010 10:10 PM.