Just as you can re-order your categories in the knowledge base, I should be able to re-order my articles in a category to make sure that they come in a sane order.
Re-order articles in a category.
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#1 Posted by System on 02 Dec, 2008 02:57 AM
This discussion was assigned to Kyle Neath, on ticket 123.
#2 Posted by Kyle Neath (Git... on 02 Dec, 2008 02:58 AM
At first I didn't think I liked this, but after thinking about it for a while I think we'll figure out a way to do this as it's something I'd like to do for help.tenderapp.com's FAQs.
#3 Posted by Peder Jakobsen on 18 Mar, 2009 03:08 PM
We would love to be able to order our questions in each FAQ category, right now it seems to get done randomly. Do you have a timeline for this potential change request?
#4 Posted by Dana Vachon on 01 Apr, 2009 09:02 PM
We would really love to be able to reorder the articles within a section of the knowledge base as well. It helps to be able to put the information in order as the user would encounter the question.
#5 Posted by Brett on 29 Apr, 2009 03:00 PM
Ditto. Reordering articles would be great.
#6 Posted by Kyle Neath (Git... on 29 Apr, 2009 06:41 PM
Sorry no timeline yet. Will let you guys know when it's getting close to done.
#7 Posted by Adrian on 20 May, 2009 01:38 PM
This feature would be great. It's a big stopper to have our FAQs here...
#8 Posted by adrian on 20 May, 2009 02:24 PM
How are the articles ordered? In which order should I creat/publish them to get the order I want right and not have to change it? Thanks for answering asap
#9 Posted by rick on 21 May, 2009 07:26 AM
They're ordered by permalink, alphabetically. You could order them yourself by adding numerical prefixes until the sorting interface is done...
#10 Posted by rick on 28 Oct, 2009 07:28 PM
Well, this discussion is ancient and resolved for some reason. We quietly implemented this last week. Though, it didn't get as much fanfare as the downtime. If you did use permalinks to order your FAQs, you can change it, while keeping a redirecting FAQ clone with the old permalink.
rick closed this discussion on 28 Oct, 2009 07:28 PM.