Sub-Sections in FAQ/Knowledgebase
Hey guys,
Sorry if this has been requested in the past, but I couldn't find any mention of it in a search. Anyway, I'd love to see the ability to create sub-sections for the Knowledgebase/FAQ. Ideally, we would like to create main sections for each of our products, then have sub-sections (general info, passwords, technical issues, etc.) under each product section. Any plans for something like this to be added in the future?
Thanks!
Dustin
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1 Posted by Will on 01 Jul, 2010 09:50 PM
Hey Dustin. Thanks for the feedback. Right now, it's not on our roadmap for implementation in the near future. We have a few key updates coming, then after those I want to focus on adding additional functionality to the FAQ/KB system, first of which will be internal/private articles for staff, followed by some additional stuff.
I'll put your request on the list.
2 Posted by dustin on 01 Jul, 2010 10:22 PM
Sounds good Will, thanks!
Will closed this discussion on 18 Aug, 2010 10:17 PM.