Do not mark the discussion as responded when only private comment was posted
Hey,
Right now if someone posted a hidden comment to a discussion it
is treated as responded and not displayed on the Dashboard anymore.
It's not very convenient because sometimes we post hidden comments
to discussions automatically via API to provide useful
system information about customer's account.
I think overall it doesn't make sense to treat hidden comments as responses, because customer didn't actually received any response.
Let me know what you think.
Ilya Sabanin
Lead Beanstalk Dev
http://twitter.com/isabanin
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1 Posted by Will on 13 Jul, 2010 06:07 PM
Hey Ilya. That should not be happening. I just did several tests in our Tender on our two projects using Tender and posting an internal comment did not effect the state of the discussion.
Can you provide me a link to an example or more details on what you are doing so I can replicate the issue?
2 Posted by ilya.sabanin on 19 Jul, 2010 10:12 AM
Hey,
Looks like I was just confused because Tender recognized my email address. Everything works fine.
Thanks for your time.
Ilya Sabanin
Lead Beanstalk Dev
http://twitter.com/isabanin
ilya.sabanin closed this discussion on 19 Jul, 2010 10:12 AM.