Just testing your Auto-Suggests Feature
My Name
How does your auto-suggest feature work? Will it just parse my subject and text here to see if other users have already asked this question publically. I imagine if it matches text from a public question or FAQ article, it will show it to me before asking if I want to create the discussion or open a ticket.
This discussion was closed! See this FAQ for more information:
-
How Tender's auto-suggest for knowledge base articles works
See more..While users are entering a new discussion, Tender will search through the knowledge base in the background and automatically suggest anything that might help resolve their issue.
Add keywords to your knowledge base.
Each article has a field, "keywords". You should enter as many keywords as you can that will point to that article. This is not like tagging -- you have to literally type the keyword e...
Discussions are closed to public comments.
If you need help with Tender please
start a new discussion.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac