Not Receiving Support Emails
Hi,
I noticed about a month ago, I am not receiving emails for postings on my tenderapp. It seems to be related to whether the poster included file attachments. For example, this thread http://help.sparkbooth.com/discussions/questions/105187-cant-share-.... I never got an email for the first post, but I received emails for all following posts.
Thanks,
John
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1 Posted by Courtenay Gaski... on 04 Apr, 2023 10:48 PM
We’ve noticed some mail host providers are rejecting emails because they’re
too big. basically the attachment limits vary wildly between hosts (10mb,
20mb, 30mb). I’m not sure why this is a new thing, .. that being said,
we’ll look into it!
On Wed, 5 Apr 2023 at 3:03 am, John W <[email blocked]>
wrote:
2 Posted by John W on 15 May, 2023 02:21 PM
Here is another recent example
http://help.sparkbooth.com/discussions/questions/105912-access-blocked
This one has an attachment too
3 Posted by Courtenay Gaski... on 15 May, 2023 09:09 PM
this last discussion has no watchers - is no-one subscribed to the category?
On Tue, May 16, 2023 at 2:22 AM John W <[email blocked]>
wrote: