Not Receiving Support Emails

John W's Avatar

John W

04 Apr, 2023 03:01 PM


I noticed about a month ago, I am not receiving emails for postings on my tenderapp. It seems to be related to whether the poster included file attachments. For example, this thread I never got an email for the first post, but I received emails for all following posts.


  1. 1 Posted by Courtenay Gaski... on 04 Apr, 2023 10:48 PM

    Courtenay Gasking's Avatar

    We’ve noticed some mail host providers are rejecting emails because they’re
    too big. basically the attachment limits vary wildly between hosts (10mb,
    20mb, 30mb). I’m not sure why this is a new thing, .. that being said,
    we’ll look into it!

    On Wed, 5 Apr 2023 at 3:03 am, John W <[email blocked]>

  2. 2 Posted by John W on 15 May, 2023 02:21 PM

    John W's Avatar

    Here is another recent example
    This one has an attachment too

  3. 3 Posted by Courtenay Gaski... on 15 May, 2023 09:09 PM

    Courtenay Gasking's Avatar

    this last discussion has no watchers - is no-one subscribed to the category?

    On Tue, May 16, 2023 at 2:22 AM John W <[email blocked]>

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