Search in company apparently does not work

harry.stovall's Avatar

harry.stovall

07 Mar, 2017 05:38 PM

Hi -

On our site, we have use companies to partition our users.
We just realized that, when we added new members to a company, the new users can see the previous discussions for this company, but, if they SEARCH the previous discussions, they cannot find any matching discussions that they are not a "watcher" on. This severely limits the utility of the search feature.

Is there a way for us to get this working?

Thanks
-Harry

  1. Support Staff 1 Posted by Courtenay on 08 Mar, 2017 11:54 PM

    Courtenay's Avatar

    Interesting. But they can search discussions created after they were added to the company?

  2. 2 Posted by harry.stovall on 09 Mar, 2017 01:23 AM

    harry.stovall's Avatar

    Hi Courtenay -

    I guess that I noticed the problem when new members were added to the company. But the real issue is that the SEARCH will only match if (1) search terms match a given discussion AND (2) the person is a watcher on the given discussion. (1) is expected, but (2) is a bummer.

    And to answer your question directly, YES, if they are a watcher on the potentially found discussion.

    Thanks
    -Harry

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