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Title State Replies Latest Post
Yuliana Petkova's Avatar

Activity filters

resolved 3 02 Dec, 2018 10:02 PM by yuliana
Kam's Avatar

Ability to close and add watchers

resolved 1 27 Sep, 2018 09:48 PM by Courtenay
notsob666's Avatar

Signing in

resolved 0 26 Sep, 2018 09:44 PM by notsob666
bkh's Avatar

Deleted a man my mistake, now to UNDO

resolved 1 10 Aug, 2018 07:29 PM by brandi
daniel.zarifi's Avatar

Is there an option to create new article in the Knowledgebase from the main page?

resolved 1 07 Aug, 2018 06:02 PM by brandi
Christophe 's Avatar

is there a way to know whether a discussion is pending or acknowledged in the API

open 0 27 Jun, 2018 03:59 PM by Christophe
richr410's Avatar

auto removing of comment posted

resolved 1 26 Jun, 2018 09:45 AM by Courtenay
David Morgen's Avatar

When forwarding a Tier 2 email to Tender, I want to Tier 2 person's email in Tender as well as the original sender's

resolved 7 25 Jun, 2018 09:12 AM by Courtenay
Mike Bray's Avatar

Customising discussions

resolved 1 12 Jun, 2018 07:55 PM by brandi
Radius Support's Avatar

Automatic Assign of Tickets / Discussions

resolved 1 11 Jun, 2018 12:14 AM by Courtenay
joonas.halkilahti's Avatar

Mass delete

resolved 3 01 Jun, 2018 04:08 AM by brandi
Sebastian Kippe's Avatar

GDPR data processing agreement

resolved 1 29 May, 2018 12:32 AM by Courtenay
Patrick from FutureAdvisor's Avatar

Removing Knowledge Base from public view

resolved 1 18 May, 2018 11:55 PM by brandi
David's Avatar

How do I keep Thanks messages out of the metrics

resolved 2 08 May, 2018 07:48 PM by David Morgen
Marco Pracucci's Avatar

How to enable Google Analytics IP anonymization

open 0 30 Apr, 2018 08:00 AM by Marco Pracucci
andrew's Avatar


resolved 1 26 Apr, 2018 07:01 PM by Courtenay
David Morgen's Avatar

Input of customers direct emails to senior support staff into Tender

resolved 1 22 Apr, 2018 07:31 PM by brandi
andrew's Avatar


resolved 1 22 Apr, 2018 07:24 PM by brandi
andrew's Avatar

Replying to questions

resolved 1 19 Apr, 2018 03:14 AM by Courtenay
David Morgen's Avatar

Manual or automatic logging of time spent on ticket

resolved 3 16 Apr, 2018 11:16 PM by Courtenay
Dave's Avatar

Can we report on opens and click-throughs for notifications?

resolved 1 16 Apr, 2018 10:43 PM by Courtenay
David Morgen's Avatar

Can we set up Tiers and Support Escalations?

resolved 1 16 Apr, 2018 10:44 AM by Courtenay
c.jonathan.archer's Avatar

GDPR Compliance

resolved 3 20 Mar, 2018 11:22 AM by Courtenay
Elastic Email Support Team's Avatar

GDPR compliant

resolved 2 10 Mar, 2018 03:38 AM by Courtenay
jermel's Avatar


resolved 0 23 Feb, 2018 11:36 PM by jermel
Michael's Avatar

Export active users to csv

resolved 1 13 Feb, 2018 10:01 PM by Courtenay
aaronpawlak007's Avatar

How to installed the SCAL software and registered it ??

resolved 1 08 Jan, 2018 11:39 PM by brandi
Sedrick's Avatar

How will I be charged

resolved 1 19 Dec, 2017 06:53 PM by brandi
What did I just pay for I can’t seem to access any matches it says I have one but I can’t get out without buying another $70 for the month what the hell is this's Avatar

What did I just pay for

resolved 1 11 Dec, 2017 11:28 PM by brandi
Heather McCarthy's Avatar

test question

resolved 0 29 Nov, 2017 11:30 PM by Heather McCarthy

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