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Recommended articles from the Knowledge Base

  1. How to manage your Tender notifications

    Getting Started (17) Article published on 17 Dec, 2009 10:03 PM

    via email. Notification preferences are found in the profile edit

  2. Using a custom "reply-to"

    Email Integration (11) Article published on 11 Feb, 2014 12:50 AM

    When Tender sends email notifications, the emails come from a

  3. Setting up email

    Email Integration (11) Article published on 11 Feb, 2014 12:49 AM

    Though Tender can be used as a "web only" service, email is

Showing 281-300 out of 1137 discussions sorted by relevance (switch to date)

  1. resolved

    When forwarding a Tier 2 email to Tender, I want to Tier 2 person's email in Tender as well as the original sender's

    Discussion started by David Morgen. Last updated on 25 Jun, 2018 09:12 AM

  2. resolved

    New discussions started via email go straight to "Open" and bypass "Inbox"

    Discussion started by John Alessi. Last updated on 30 Jun, 2010 09:00 PM

  3. resolved

    Changing your own email if you are support staff logged in through SSO

    Discussion started by Stefano J. Attardi. Last updated on 23 Sep, 2010 11:42 PM

  4. resolved

    Email Forwarding Only Works From Support Staff Addresses

    Discussion started by Brett. Last updated on 28 Apr, 2009 09:03 PM

  5. resolved

    Creating a new tender from my personal email account not working...

    Discussion started by info. Last updated on 28 Oct, 2009 12:42 AM

  6. resolved

    Its taking upto 5 hours for an email to show in the dashboard

    Discussion started by Dandee. Last updated on 19 Feb, 2009 08:42 PM

  7. resolved

    Will Email Messages Remain in Inbox, after Setting Up Tender?

    Discussion started by Phillip Leslie. Last updated on 15 Aug, 2012 01:31 PM

  8. resolved

    Supporter replying to an internal reply via email results in a non-internal post

    Discussion started by Eric Meyer. Last updated on 20 Jan, 2010 06:16 PM

  9. resolved

    Can I iniciate an email conversation with a customer from within tender?

    Discussion started by bhspencer. Last updated on 16 Jul, 2009 03:57 PM

  10. resolved

    2014: any way to bcc all tender emails to a specified address

    Discussion started by James. Last updated on 24 Feb, 2014 08:30 PM

  11. resolved

    email's from: field should be able to contain name of person replying

    Discussion started by Tobias Lütke. Last updated on 10 Sep, 2009 10:18 PM

  12. resolved

    How can we have few email addresses to respond to a ticket

    Discussion started by nir. Last updated on 02 Feb, 2011 04:15 PM

  13. resolved

    Replies to generated emails go to our support@ address rather than into tender

    Discussion started by jamie. Last updated on 23 Jun, 2010 05:35 PM

  14. resolved

    How do I make my emails to my customers private?

    Discussion started by support. Last updated on 09 Jun, 2010 06:12 PM

  15. resolved

    <p>DO NOT REPLY TO THIS EMAIL.</p><p>Your address does not correspond....

    Discussion started by Tracy. Last updated on 21 Feb, 2010 07:13 PM

  16. resolved

    How to delete a discussion which was entered in a public form with valid email id

    Discussion started by q. Last updated on 02 Feb, 2014 11:35 PM

  17. resolved

    Reply-to Email Address is Secret Tender Address Instead of Custom From

    Discussion started by jbritten. Last updated on 14 Jan, 2009 09:12 AM

  18. resolved

    Input of customers direct emails to senior support staff into Tender

    Discussion started by David Morgen. Last updated on 22 Apr, 2018 07:31 PM

  19. resolved

    Missing emails: client is forwarding bounces to us, and they do not show up in tender

    Discussion started by Dave. Last updated on 20 Jan, 2011 01:20 AM

  20. resolved

    Email responses to public discussions don't appear in the discussion thread (for me)

    Discussion started by David LaDuke. Last updated on 08 Jan, 2010 06:10 PM

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