Suggestions

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Title State Replies Latest Post

Draft option for replies on discussions via web

resolved 1 04 May, 2011 05:39 PM by Amanda

A suggestion

resolved 2 28 Apr, 2011 05:40 PM by Raphael DeFranco

Business Hours Setting to Better Measure Response Time

resolved 1 26 Apr, 2011 05:04 PM by Tim

Order of search results

resolved 1 21 Apr, 2011 07:00 PM by Amanda

Auto refresh on discussions

resolved 1 14 Apr, 2011 05:32 PM by Nicole

private/pubic takes too much mental effort

resolved 1 13 Apr, 2011 10:19 PM by Courtenay

Embedding JavaScript — Olark support

resolved 1 12 Apr, 2011 12:17 AM by Will

No subject

resolved 5 01 Apr, 2011 10:21 PM by craig.hyde

Public Discussion Area: Providing links to specific comments

resolved 1 01 Apr, 2011 04:52 PM by Amanda

Exporting Knowledge Base Articles

resolved 1 25 Mar, 2011 08:24 AM by Will

The old 'Dashboard / Multiple Tender' question ...

resolved 1 21 Mar, 2011 11:40 PM by Hobson

Private Knowledge Base articles

resolved 1 21 Mar, 2011 02:46 AM by Will

need sub-categorization in Knowledge Base

resolved 1 17 Mar, 2011 05:07 AM by Courtenay

notification to let support staff know if another team member is already writing a reply to a ticket

resolved 4 16 Mar, 2011 08:20 PM by Nick

add 2nd watcher JS doesn't update word tense

resolved 1 16 Mar, 2011 06:44 AM by Nicole

Signatures

resolved 1 16 Mar, 2011 01:40 AM by Will

Email command for marking reply as "Internal"

resolved 6 14 Mar, 2011 09:14 PM by Garry Dolley

Have you added signatures yet?

resolved 1 09 Mar, 2011 11:23 PM by Will

Allow for adding text on the "start a discussion" page

resolved 1 08 Mar, 2011 07:47 PM by Amanda

Update discussion when ticket is closed

resolved 8 08 Mar, 2011 06:08 PM by gary

Mobile Version

resolved 1 03 Mar, 2011 11:32 PM by Will

Mark discussions between users as unimportant

resolved 1 02 Mar, 2011 06:04 PM by Amanda

Posting articles to multiple sections

resolved 3 24 Feb, 2011 11:52 PM by Justin

Importing to Tender: Knowledge Base Articles

resolved 1 24 Feb, 2011 03:42 AM by Will

Show suggested articles for non-admin users

resolved 3 23 Feb, 2011 04:38 AM by Courtenay

Feature request

resolved 1 22 Feb, 2011 08:44 PM by Will

Capture more information about a user's browser?

resolved 1 22 Feb, 2011 11:05 AM by Courtenay

Mobile friendly web site for users

resolved 1 19 Feb, 2011 09:48 PM by Will

Markdown Editor

resolved 2 18 Feb, 2011 06:48 PM by tj

Voting/Ranking

resolved 1 16 Feb, 2011 07:19 PM by Tim

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