Suggestions

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Title State Replies Latest Post
kris.luminar's Avatar

Business Hours Setting to Better Measure Response Time

resolved 1 Apr 26, 2011 05:04PM by Tim
Michael Guterl's Avatar

Order of search results

resolved 1 Apr 21, 2011 07:00PM by Amanda
sarah's Avatar

Auto refresh on discussions

resolved 1 Apr 14, 2011 05:32PM by Nicole
Matt Brezina's Avatar

private/pubic takes too much mental effort

resolved 1 Apr 13, 2011 10:19PM by Courtenay
Nick Zadrozny's Avatar

Embedding JavaScript — Olark support

resolved 1 Apr 12, 2011 12:17AM by Will
Yann's Avatar

Public Discussion Area: Providing links to specific comments

resolved 1 Apr 01, 2011 04:52PM by Amanda
Ingo Muschenetz's Avatar

Exporting Knowledge Base Articles

resolved 1 Mar 25, 2011 08:24AM by Will
tj's Avatar

The old 'Dashboard / Multiple Tender' question ...

resolved 1 Mar 21, 2011 11:40PM by Hobson
Clint Walker's Avatar

Private Knowledge Base articles

resolved 1 Mar 21, 2011 02:46AM by Will
Jay's Avatar

need sub-categorization in Knowledge Base

resolved 1 Mar 17, 2011 05:07AM by Courtenay
Nick's Avatar

notification to let support staff know if another team member is already writing a reply to a ticket

resolved 4 Mar 16, 2011 08:20PM by Nick
Rob's Avatar

Signatures

resolved 1 Mar 16, 2011 01:40AM by Will
Garry Dolley's Avatar

Email command for marking reply as "Internal"

resolved 6 Mar 14, 2011 09:14PM by Garry Dolley
Julian Rockwood's Avatar

Have you added signatures yet?

resolved 1 Mar 09, 2011 11:23PM by Will
Micah's Avatar

Allow for adding text on the "start a discussion" page

resolved 1 Mar 08, 2011 07:47PM by Amanda
gary's Avatar

Update discussion when ticket is closed

resolved 8 Mar 08, 2011 06:08PM by gary
Nick's Avatar

Mobile Version

resolved 1 Mar 03, 2011 11:32PM by Will
eliza's Avatar

Mark discussions between users as unimportant

resolved 1 Mar 02, 2011 06:04PM by Amanda
Michael's Avatar

Posting articles to multiple sections

resolved 3 Feb 24, 2011 11:52PM by Justin
Chad's Avatar

Importing to Tender: Knowledge Base Articles

resolved 1 Feb 24, 2011 03:42AM by Will
Fabio Giolito's Avatar

Show suggested articles for non-admin users

resolved 3 Feb 23, 2011 04:38AM by Courtenay
Raphael's Avatar

Feature request

resolved 1 Feb 22, 2011 08:44PM by Will
jon's Avatar

Capture more information about a user's browser?

resolved 1 Feb 22, 2011 11:05AM by Courtenay
noel's Avatar

Mobile friendly web site for users

resolved 1 Feb 19, 2011 09:48PM by Will
tj's Avatar

Markdown Editor

resolved 2 Feb 18, 2011 06:48PM by tj
Haris Khan's Avatar

Voting/Ranking

resolved 1 Feb 16, 2011 07:19PM by Tim
christensen's Avatar

Voting!

resolved 4 Feb 14, 2011 08:34PM by Tim
fenixkim's Avatar

Monospaced Font in Article Editor

resolved 2 Feb 11, 2011 07:31PM by fenixkim
Fabio Giolito's Avatar

Search field placeholder text

resolved 1 Feb 10, 2011 11:33PM by Will
Nate's Avatar

Quick insertion of Knowledge Base links

resolved 1 Feb 10, 2011 10:17PM by Will

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