Suggestions

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Title State Replies Latest Post
tj's Avatar

More View Options in Dashboard

resolved 7 09 Feb, 2010 08:50 PM by rick
George's Avatar

3rd Party Ticketing Integration

resolved 7 07 Feb, 2010 06:42 AM by George
awt's Avatar

Average Response Time in Autoresponder

resolved 3 05 Feb, 2010 10:07 PM by awt
bayard's Avatar

Opening ticket on behalf of a customer

resolved 7 04 Feb, 2010 06:09 PM by rick
Jared's Avatar

Add ability to mark a discussion as duplicate and perhaps select discussion it duplicates

resolved 1 01 Feb, 2010 05:29 PM by Courtenay
Jared's Avatar

set limits for number of discussions per user

resolved 3 27 Jan, 2010 03:41 PM by rick
jonshea's Avatar

-----Original Message----- Cruft

resolved 1 25 Jan, 2010 06:09 PM by rick
Chris Drackett's Avatar

Ability to change 'via api'

resolved 2 22 Jan, 2010 08:49 PM by Chris Drackett
Drew McLellan's Avatar

Speed things up!

resolved 4 22 Jan, 2010 07:57 PM by rick
Tekkub's Avatar

Show watchers to staff

resolved 4 22 Jan, 2010 12:00 AM by Tekkub
wilhelm.murdoch's Avatar

Twitter Integration or Something Similar?

resolved 13 21 Jan, 2010 05:57 AM by wilhelm.murdoch
Macros - Are they possible?'s Avatar

Macros

resolved 2 14 Jan, 2010 02:05 PM by Courtenay
jmancuso's Avatar

Option to hide private categories from list

resolved 6 14 Jan, 2010 01:24 PM by Courtenay
mark's Avatar

Support private issues for groups

resolved 12 11 Jan, 2010 08:31 PM by rick
Chris Drackett's Avatar

give a 'next' arg on login url

resolved 5 10 Jan, 2010 03:36 PM by rick
Gary Haran's Avatar

JSON API

resolved 3 08 Jan, 2010 04:33 AM by rick
Don Thorp's Avatar

Issue Management Enhancement (Read and/or Mute)

resolved 1 07 Jan, 2010 09:32 PM by rick
ronin's Avatar

Knowledge Base API

resolved 6 07 Jan, 2010 04:38 PM by rick
James Wilson's Avatar

Keep-in-Pending Option for replying to discussions

resolved 2 05 Jan, 2010 09:36 PM by rick
Luke Andrews's Avatar

Warn staff if someone else has already replied to a message

resolved 11 05 Jan, 2010 04:24 PM by rick
Dan Messing's Avatar

Previous issues started by user

resolved 3 30 Dec, 2009 02:01 PM by rick
Troy's Avatar

Nightly email of open pending tickets

resolved 2 22 Dec, 2009 06:54 PM by Troy
Steve Smith's Avatar

Typekit For Customization

resolved 3 19 Dec, 2009 08:46 PM by rick
Chris Nagele's Avatar

Emotional state

resolved 1 02 Dec, 2009 10:05 PM by Will
James Wilson's Avatar

Link to Lighthouse Ticket for all users

resolved 2 02 Dec, 2009 05:14 PM by jwvanderbeck
tj's Avatar

Default Page View

resolved 1 30 Nov, 2009 08:25 PM by rick
Michael's Avatar

Please make result of edits available immediately

resolved 3 29 Nov, 2009 08:47 PM by rick
Joel Hooks's Avatar

Code Highlighting

resolved 1 24 Nov, 2009 07:30 PM by rick
rick's Avatar

[FEATURE] Watchers

resolved 21 24 Nov, 2009 07:25 AM by rick
rick's Avatar

[FEATURE] Groups

resolved 8 23 Nov, 2009 10:51 PM by rick

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