Your Tender site starts at an address like yoursite.tenderapp.com. You can give it your own address instead, such as help.example.com, so customers stay on your domain. Tender also uses that address in the links in its emails.
Setting up your domain
- Add a CNAME record for the address you want, pointing to
ssl.tenderapp.com. You do this wherever your domain's DNS is managed (your registrar or DNS provider); their help pages show how to add a CNAME record. For example:
help.example.com. CNAME ssl.tenderapp.com.
-
Wait for the record to work. It usually takes from a few minutes to a few hours. You can check it with a DNS lookup tool, or by running
dig help.example.comon a Mac or Linux computer: the answer should mentionssl.tenderapp.com. -
Tell Tender the address. Go to Account & Settings › Settings, scroll to Domain Information, and enter the address in Custom domain: just the name, like
help.example.com, withouthttp://or a trailing slash. Click Save your changes.
Do step 3 only once the DNS record works: from then on Tender puts your custom domain in the links it sends by email, and they won't open until the domain points at Tender.
Your yoursite.tenderapp.com address keeps working too.
HTTPS on your custom domain
We can give your custom domain a free HTTPS certificate (from Let's Encrypt), which we renew automatically. Once your CNAME record points to ssl.tenderapp.com, write to us at support@tenderapp.com with your custom domain and we'll set it up. When it's ready, your site and the links in Tender's emails use https://.
Until then, your custom domain is served over plain http://. Your yoursite.tenderapp.com address always has HTTPS, so it's the one to use for logging in until your custom domain has a certificate.
Things to check
- One address per site. A custom domain can only be used by one Tender site.
- Single sign-on and Google Sign-In. If you use single sign-on, update the addresses your own app sends people back to. If you use Google Sign-In, add your custom domain to the authorized JavaScript origins of your Google OAuth client (the Single Sign-On page lists the addresses to add).
- Tender's API stays at
https://api.tenderapp.com/yoursite, whatever your site's domain.