Setting up forwarding in Google Apps

Please be sure to read setting up email first.

If you have a Google Apps user whose email address is the support address, e.g. support@company.com, you can simply login as this user, and follow the Gmail setup.

If your support email is a distribution list, then you will need admin access to the account.

Forwarding a distribution list

Go to your dashboard at http://admin.google.com, and click on More controls:

Select groups:

IMPORTANT: Google Apps and Microsoft Exchange do NOT support a + in the email address. You can simply replace it with a . instead, such that tender2+XXXX@tenderapp.com becomes tender2.XXXX@tenderapp.com.

So in the "Add new member section", enter the modified Tender address, then "Add Member":

tender2.XXXX@tenderapp.com is now part of your distribution list, you're all set!

You can now go back to email setup to test your forward, or troubleshooting if you are experiencing any issue.

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