Using a custom "reply-to"

When Tender sends email notifications, the emails come from a special address tender2+XXXX@tenderapp.com. This allows us to match the reply to the discussion very fast and accurately. Most people don't notice it, as the name is the name of the person replying, and while you can't change the from address, you can change the reply-to address, ie the address people will see when they get back to you:

Replying to an email

Go to Account & Settings > Email Setup and scroll down to Email Delivery Settings. There you can fill in the email address you would like users to see when they reply:

Settings screen

IMPORTANT NOTE: if you do select this option, the email address you choose MUST be one of the email addresses you use for your categories. The reason is simple: when users reply, the email needs to make its way back to Tender, so it should forward to Tender.

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