Using Tender as a knowledge base

While Tender is a great support platform, sometimes all you need is a simple Knowledge Base, and no support. This is really easy in Tender.


Go to Accounts & Settings > Settings:


Disable Public Forums and make sure that Allow private discussions is disabled as well.

Turn forums off

Finally, in Accounts & Settings > Knowledge Base Setup, make sure that the Knowledge Base is activated:

Turn forums off

And you're all set. Your site will now operate as a Knowledge Base only, and users won't be able to submit new discussions.


To avoid confusing users, this setting also removes the Login button from the header. If you need to login, just go to /login or try to access any protected page such as /dashboard: you will be automatically redirected to the login page.